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FAQ
Orders are shipped within 2 business days (excluding weekends and holidays).
We ship from within the Philippines via J&T Express, and delivery usually takes around one week. Delivery is available to most areas across the Philippines.
Cash on Delivery (COD) is available — please pay the J&T rider in cash when your order arrives.
Once your order has shipped, you will receive a confirmation email with a tracking number.
Yes. All prices shown on our store already include 12% VAT. No extra tax will be added at checkout — the price you see is the price you pay.
The tracking number will be provided in the shipping confirmation email, so you can check the delivery status from there after shipment.
We do not accept cancellations or returns.
Exchanges are accepted only for unused items and only for a different size of the same product, subject to availability.
Please contact us via Instagram DM within 3 days of receiving the item.
Here are the available payment methods.
-Cash on Delivery (COD)
-Credit Card
-PayPal
-GCash
We apologize, but we are currently not offering wrapping services. We are in the process of preparing gift boxes and bags for handing over. we will inform you once the service is available.
We currently offer one shipping option: free standard delivery via J&T Express. Delivery usually takes around one week after shipping.
Please contact us via Instagram DM.
If the size is listed on the product page, we can adjust it to your desired size and ship it. Please write your preferred size in the remarks section on the order page.