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FAQ
Your order will be shipped within 3 business days (excluding weekends and holidays) after preparation is complete.
Delivery is expected to take 2–4 days after shipping, though it may take up to approximately two weeks depending on the delivery region.
Please note that delays may occur due to congestion at the shipping center.
Once your order has shipped, a shipping confirmation email with a tracking number will be sent to you.
Delivery will be made to your mailbox, and no signature is required upon receipt.
Expedited shipping is available for an additional fee. Please check here for details.
Yes. All prices shown on our store already include 12% VAT. No extra tax will be added at checkout — the price you see is the price you pay.
The tracking number will be provided in the shipping confirmation email, so you can check the delivery status from there after shipment.
We do not accept cancellations or returns.
Exchanges are accepted only for unused items and only for a different size of the same product, subject to availability.
Please contact us via Instagram DM within 3 days of receiving the item.
Here are the available payment methods.
-Credit Card
-PayPal
-GCash
We apologize, but we are currently not offering wrapping services. We are in the process of preparing gift boxes and bags for handing over. we will inform you once the service is available.
We offer expedited shipping for an additional fee. Please check here for more details.
Please contact us via Instagram DM.
If the size is listed on the product page, we can adjust it to your desired size and ship it. Please write your preferred size in the remarks section on the order page.